Effective Date
31 August 2026
Introduction
VERSIL PUMPS LLP (“VERSIL”, “we”, “our” or “us”) respects your privacy. This Privacy Policy explains how information may be collected, used, stored and handled when you visit https://www.versilpumps.com/ or contact us through the website, enquiry forms, WhatsApp, email, telephone or other communication channels.
Information We May Collect
Depending on how you interact with us, we may collect information such as name, company/organisation name, mobile number, WhatsApp number, email address, city, district, state, country, pincode, product requirements, enquiry details, messages and other information voluntarily provided by you. We may also receive basic technical information such as IP address, browser/device information and website usage data where applicable.
How We Use Information
We may use information to respond to enquiries, provide product/catalogue information, process dealership or export enquiries, connect enquiries with an appropriate representative, provide customer support, communicate regarding your request, improve our website and services, maintain records and comply with applicable legal or business requirements.
WhatsApp & Communication
If you contact VERSIL through WhatsApp or provide your contact details for an enquiry, we may use WhatsApp, telephone, email or other appropriate communication channels to respond to your enquiry and provide relevant business information. We will use such information in accordance with applicable law and the terms/policies of the relevant communication platform.
Sharing of Information
We may share relevant information with authorised employees, sales representatives, dealers, service providers, technology/API providers and other parties where reasonably necessary to respond to an enquiry, operate our website or services, or comply with legal obligations. We do not intend to sell personal information as a commercial product.
Data Security
We take reasonable administrative, technical and organisational measures to protect information against unauthorised access, misuse, alteration or disclosure. However, no internet-based system can be guaranteed to be completely secure.
Data Retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, business records, customer service, legal obligations, dispute resolution and legitimate business requirements.
Third-Party Services
Our website may use third-party services such as hosting, analytics, advertising, forms, maps, social media, WhatsApp/Meta services or other technology providers. Such services may process information according to their own policies and terms.
Your Requests
You may contact us to request correction or clarification of personal information that you have provided, or to raise a privacy-related concern, subject to applicable law and reasonable verification requirements.
Contact
For privacy-related questions or requests, please contact VERSIL PUMPS LLP through the contact details published on our website.
Changes
VERSIL may update this Privacy Policy from time to time. The updated version will be published on this page with a revised effective/updated date.